What hardware, printers, and network connectivity are required to run the suite?
The suite operates smoothly on standard Windows or Mac desktop PCs / laptops with an active broadband or Wi-Fi internet connection. It connects seamlessly to standard A4/A5 laser/inkjet printers, thermal barcode label printers (TSC, Zebra, TVS, Godex), precision electronic weighing scales (via RS232/USB), and 1D/2D barcode or RFID handheld scanners for lightning-fast counter operations.
How does the system handle GST Input Tax Credit (ITC) and tax filing reports?
The GST engine categorizes sales and raw material purchases by HSN codes (e.g. HSN 7113 for gold/silver jewellery). It automatically computes CGST, SGST, and IGST breakdowns, maintains purchase Input Tax Credit (ITC) logs, and generates 1-click exportable GSTR-1 sales books and GSTR-3B monthly tax reconciliation summaries ready for your chartered accountant.
How does Girvi interest calculation handle partial repayments and defaulter tracking?
The Girvi mortgage engine calculates monthly interest based on your store’s custom compounding or simple interest rules. When a borrower makes a partial payment, the system automatically allocates funds between unpaid interest and principal balance, prints official redemption/receipt vouchers, and alerts staff on overdue accounts with 1-click legal auction notice generators.
Can we process Old Gold scrap exchange with melting loss tests and payout vouchers?
Yes. The counter purchase module allows you to record walk-in old gold trades: enter gross weight, test purity (Kata/Touch), deduct melting wastage and stone weights, calculate pure gold net valuation using current live metal rates, and instantly issue cash/bank payout slips or apply credit against a new purchase invoice.
How do Customer WhatsApp Broadcasts work for festive campaigns like Dhanteras and Diwali?
You can filter your customer directory by purchase history, high-ticket buyers, or wedding shoppers. With 1 click, you can broadcast personalized festive greetings, live gold rate changes, and new catalog lookbooks directly to their WhatsApp without getting flagged, driving immediate footfall to your store.
Can the suite track Karigar job-work, pure gold issuance, and melting wastage?
Yes. The Karigar module tracks raw 24K/22K gold or silver issued to goldsmiths, records the receipt of finished ornaments with exact gross and net weights, and calculates making loss against agreed wastage margins, keeping your manufacturing balances 100% transparent.
How does the AI Studio luxury photography tool work?
Simply take a photo of your jewellery item using any mobile smartphone or camera. Upload it to AI Studio, select your preferred background (e.g. Italian White Marble, Silk, Dark Velvet, or Floating Studio), and the AI automatically removes background clutter, adds soft contact shadows, and generates a luxury image ready for your showroom and social media.
Can multiple billing counters operate simultaneously in the showroom?
Yes. Multiple cashier and sales counter terminals can generate estimates, price checks, and final tax invoices simultaneously with real-time stock locking to prevent duplicate billing of the same unique barcode or RFID item.
How do staff role permissions and the Biometric WebAuthn lock protect the business?
Each counter employee is assigned a strict role (Manager, Cashier, Accountant). Sensitive actions—such as granting discounts above ceiling limits, editing bills, reprinting invoices, or altering live gold rates—require instant biometric (FaceID / Fingerprint) or Manager PIN authorization, with every action permanently logged in an audit trail.
How is our customer and transaction data backed up and protected against hardware failure?
All store records and financial databases are encrypted both at rest and in transit. The suite performs automated daily cloud backups and encrypted local restore points. Store owners can also take 1-click encrypted USB backup exports anytime for offline archiving.
Can we import our existing customer database, old bills, and opening gold stock during onboarding?
Absolutely. Our dedicated onboarding team provides automated Excel and CSV data migration tools to import your existing customer directory, active Girvi loan registers, and current inventory stock without manual re-entry, ensuring a smooth transition within 24 hours.
